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AgentDesk MCP Support and Inquiries

Email Support

For technical support, billing questions, or general assistance with AgentDesk MCP:

Email: support@avidsolutionsintl.com

Report a Bug or Request a Feature

Open an issue on our GitHub repository:

GitHub Issues: github.com/avidsolutions/agentdesk-mcp/issues

Privacy Inquiries

For questions about how AgentDesk MCP handles your data:

Email: privacy@avidsolutionsintl.com

Response Times

• Starter and Professional plans: Within 2 business days
• Enterprise plans: Within 4 business hours (SLA-backed)

Before Contacting Support

To help us resolve your issue quickly, please include:

• Your AgentDesk MCP version
• The error message or unexpected behavior you encountered
• Steps to reproduce the issue
• Your deployment method (local, Azure Container Apps, Docker)

Company Information

Avid Solutions International
(AS Peoria LLC dba Avid Solutions Intl)
Email: support@avidsolutionsintl.com
Website: avidsolutionsintl.com